Privacy Policy — CloudByte Grid LLC

This Privacy Policy explains how CloudByte Grid LLC collects, uses, and protects your personal information when you visit cloudbytegrid.tech or purchase any of our services.

1. Data Controller

The data controller is CloudByte Grid LLC, 212 N. 2nd Street, STE 100, Richmond, KY 40475, USA. You can contact us at contact@cloudbytegrid.tech.

2. Information We Collect

Personal details (name, email, phone) provided when contacting us or placing an order;
Billing and payment information processed securely via Stripe;
Technical data such as IP address, browser type, device information, and cookies;
Project-related data voluntarily shared for service delivery.

3. Purpose of Data Processing

Your information is used to :

Provide, personalize, and improve our services;
Process payments and issue invoices;
Respond to support or contact requests;
Comply with legal and financial obligations.

4. Payment Data

All transactions are processed via Stripe. CloudByte Grid LLC does not store payment details. Please refer to Stripe’s Privacy Policy : https://stripe.com/privacy.

5. Legal Basis for Processing

We process personal data based on :

Performance of a contract (for orders and projects);
Legitimate interest (to improve our services);
Legal compliance (accounting and invoicing);
User consent (for cookies and newsletters).

6. Data Retention

We retain personal data only as long as necessary for contractual and legal purposes, generally not exceeding 5 years after the last interaction.

7. Data Sharing

Your data may be shared with trusted partners strictly for :

Payment processing (Stripe);
Hosting and infrastructure (LWS – France);
Accounting and compliance operations.

No personal data is ever sold or transferred for marketing purposes.

8. Cookies

Cookies are small text files used to improve browsing experience. You can configure your browser to accept, refuse, or delete cookies at any time.

9. Data Security

CloudByte Grid LLC uses SSL encryption, access control, and secure backups to protect all personal data against loss, misuse, or unauthorized access.

10. Your Rights

Under GDPR and applicable U.S. laws, you have the right to access, correct, delete, or export your data. Requests may be sent to contact@cloudbytegrid.tech.

11. International Transfers

Data may be processed in the United States. By using our services, you consent to such transfers under appropriate safeguards.

12. Updates to This Policy

This Privacy Policy may be revised periodically. Updates will be posted on this page with the revised date.

13. Governing Law

This Policy is governed by the laws of the United States and the laws of the State of Kentucky.